Last Updated: April 1, 2025
1. Introduction
Welcome to Dobija. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and share your information when you use our services, applications, and website (collectively referred to as "Services").
Dobija ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy applies to all services offered by Dobija and any of its subsidiaries or affiliated companies.
By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
Account Information: When you create an account, we collect your name, email address, phone number, username, and password.
Profile Information: Information you provide in your user profile, such as profile picture, bio, location, and preferences.
Contact Information: Address, telephone number, and email address.
Financial Information: Payment details, billing address, and transaction history when you make purchases through our Services.
Identity Verification Information: Government-issued identification documents or other verification information when required for compliance or security purposes.
2.2 Automatically Collected Information
We automatically collect certain information when you use our Services:
Device Information: Information about your device, including IP address, device type, operating system, browser type, device identifiers, and mobile network information.
Usage Information: Information about how you use our Services, including features you use, content you view, time spent on the Services, pages visited, links clicked, and search queries.
Location Information: Information about your approximate or precise location, derived from your IP address or mobile device's GPS, with your consent where required by applicable law.
Log Data: Server logs, including your search queries, IP address, access dates and times, hardware and software information, device event information, and unique identifiers.
Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. For more information, please see our Cookie Policy.
2.3 Information From Third Parties
We may receive information about you from third parties:
Information from social media platforms when you connect your account to our Services.
Information from our business partners, such as payment processors, analytics providers, and advertising partners.
Information from publicly available sources.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Provide and Maintain our Services
To create and manage your account.
To process your transactions and fulfill your orders.
To provide customer support and respond to your inquiries.
To monitor and analyze usage patterns and trends.
To develop, improve, and personalize our Services.
To communicate with you about our Services, including updates, security alerts, and administrative messages.
3.2 Personalization and Recommendation
To personalize your experience and provide content tailored to your interests.
To recommend features, products, or services that may be of interest to you.
To enable personalized advertising experiences.
3.3 Marketing and Advertising
To send you promotional communications about our products, services, offers, and events.
To deliver targeted advertisements based on your preferences and interests.
To measure the effectiveness of our marketing and advertising campaigns.
3.4 Security and Compliance
To verify your identity and prevent fraud or other unauthorized or illegal activity.
To enforce our terms of service and other legal rights.
To comply with applicable laws, regulations, and legal processes.
To protect the rights, privacy, safety, or property of Dobija, our users, or others.
3.5 Research and Development
To conduct research and analytics to improve our Services.
To develop new products, features, and services.
To troubleshoot and debug technical issues.
4. Legal Basis for Processing (EU/EEA/UK Users)
If you are located in the European Union, European Economic Area, or United Kingdom, we process your personal information based on the following legal grounds:
Contractual Necessity: Processing necessary to fulfill our contractual obligations to you under our Terms of Service.
Legitimate Interests: Processing necessary for our legitimate interests, such as improving our Services, preventing fraud, and ensuring network security.
Consent: Processing based on your consent, such as sending marketing communications or collecting certain types of sensitive data.
Legal Obligations: Processing necessary to comply with our legal obligations.
5. How We Share Your Information
We may share your information with the following categories of recipients:
5.1 Service Providers
We share information with third-party service providers who help us operate, provide, improve, and market our Services, such as:
Cloud storage providers
Payment processors
Customer support services
Analytics providers
Marketing and advertising partners
Security and fraud prevention providers
These service providers are permitted to use your information only for the purposes for which it was provided and in accordance with our instructions.
5.2 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
5.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).
5.4 Protection of Rights
We may disclose your information to protect and defend the rights, property, or safety of Dobija, our users, or others.
5.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
6. Data Retention
We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
The criteria used to determine our retention periods include:
How long is the personal information needed to provide our Services?
Do we have a legal or contractual obligation to retain the data?
Is retention necessary for the legitimate business interests of Dobija?
When we no longer need to use your personal information, we will either delete it from our systems or anonymize it so that we can't identify you.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
7.1 Access and Portability
You may request a copy of your personal information that we hold and, in some cases, request that we provide this information in a structured, commonly used, and machine-readable format.
7.2 Correction
You may request that we correct inaccurate or incomplete personal information that we hold about you.
7.3 Deletion
You may request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
7.4 Restriction
You may request that we temporarily or permanently stop processing your personal information.
7.5 Objection
You may object to our processing of your personal information, particularly where we process it for direct marketing purposes or where we rely on legitimate interests as our legal basis.
7.6 Withdrawal of Consent
Where we rely on your consent to process your personal information, you may withdraw that consent at any time.
7.7 Complaint
You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information violates applicable data protection laws.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:
Encryption of personal data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Monitoring for suspicious activities
Regular backups of data
Employee training on data security and privacy
Despite our efforts, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
9. International Data Transfers
We may transfer your personal information to countries other than the country in which you initially provided the information. If we transfer personal data originating from the EEA, UK, or Switzerland to countries not deemed to provide an adequate level of data protection, we will use appropriate safeguards, such as standard contractual clauses approved by the relevant authorities, to protect your personal information.
10. Children's Privacy
Our Services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide a more prominent notice, such as an email notification. We encourage you to review this Privacy Policy periodically for any changes.
12. Third-Party Links and Services
Our Services may contain links to third-party websites, products, or services. Our Privacy Policy does not apply to these third-party services, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of these third parties before providing any information to them.
13. Cookie Policy
13.1 What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
13.2 How We Use Cookies
We use the following types of cookies:
Essential Cookies: Necessary for the operation of our Services.
Functional Cookies: Allow us to remember choices you make and provide enhanced features.
Analytical/Performance Cookies: Collect information about how you use our Services.
Targeting/Advertising Cookies: Record your visits to our Services, the pages you have visited, and the links you have followed to deliver more relevant advertisements.
13.3 Managing Cookies
Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. However, if you disable cookies, you may not be able to use all the features of our Services.
14. Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Due to the lack of a common interpretation of "Do Not Track" signals across the industry, we currently do not respond to "Do Not Track" signals.
15. California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
15.1 Right to Know
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
15.2 Right to Delete
You have the right to request that we delete any of your personal information that we have collected from you and retained, subject to certain exceptions.
15.3 Right to Opt-Out of Sale or Sharing
You have the right to opt-out of the sale or sharing of your personal information to third parties.
15.4 Right to Correct
You have the right to request correction of inaccurate personal information maintained by us.
15.5 Right to Limit Use of Sensitive Personal Information
You have the right to limit our use of your sensitive personal information.
To exercise these rights, please contact us using the information in the "Contact Us" section below.
16. European Privacy Rights
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) and similar laws:
16.1 Data Protection Officer
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions regarding this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our DPO using the details provided in the "Contact Us" section.
16.2 Supervisory Authority
You have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement if you consider that our processing of your personal information infringes the GDPR.
17. Acknowledgment
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.